FAQ

FAQ 💭

Where do you ship?

We currently ship across the United States. More destinations soon!

How long does delivery take?

Dispatch in 1–3 business days, delivery in about 7–15 days. Full details on our Shipping page.

Is shipping really free over $30?

Yes! Automatically applied at checkout — no code needed.

Can I return something?

Of course — you have 30 days. See Returns & Refunds.

Are your plushies safe for kids?

Our plushies are made from soft, quality-checked materials. For items with small parts (figurines, keychains), we recommend ages 6+.

Do you restock sold-out cuties?

Often! New cuties are added weekly — join Cute Club (footer ♡) to hear first.